Shipping policy
Delivery
At Corderie Gautier, we do everything possible to ensure that your products arrive quickly and in perfect condition. Here is everything you need to know about the shipping of your order and our return policy.
Delivery methods
We offer several delivery solutions so that you can receive your orders according to your needs and schedule.
Depending on the weight of your parcel and its destination, we select the most suitable carrier:
- GLS FlexDelivery: Standard delivery
- GLS Express: Express delivery
- GLS BusinessParcel: Delivery for professionals during business hours.
- GLS Parcel Shop pickup point
- Chronopost
- In-store pickup (free): Collect your order directly from our shop in Alsace 🥨
Delivery areas
We deliver our products to a wide selection of countries and territories:
| ZONE | COUNTRIES |
| France | Mainland France |
| Europe | Germany, Belgium, Luxembourg, Netherlands, Austria, Ireland, Italy, United Kingdom, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland, Bulgaria, Cyprus, Croatia, Spain, Finland, Greece, Iceland, Malta, Portugal, Romania |
| French Overseas Territories (DROM-COM) | Guadeloupe, French Guiana, Martinique, Mayotte, Réunion, Saint-Barthélemy, Saint-Martin, Saint-Pierre and Miquelon, New Caledonia, French Polynesia, Wallis and Futuna |
| International | More than 160 countries |
Delivery rates
Shipping costs are automatically calculated when you validate your shopping cart. They depend on the total weight of your order and the geographical delivery area.
Free delivery is available under the following conditions:
-
For individuals: free delivery from €250 including VAT, for any order delivered within mainland France. This offer does not apply to shipments weighing more than 30 kg.
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For customers with a professional customer account: free delivery from €1,000 excluding VAT, for any order delivered within mainland France.
